Crisp
French customer messaging platform combining live chat, shared inbox, chatbot, CRM, and knowledge base. Founded in Nantes in 2015 by Baptiste Jamin. Self-funded, no VC, EU-hosted with GDPR compliance built in from day one. Used by 600,000+ businesses.
Quick facts
Headquarters Nantes, France
Company Crisp IM SAS
Founded 2015
Ownership Independent
Hosting 🇫🇷 France, EU
Infrastructure Own infrastructure
Data jurisdiction EU
Open source No
GDPR Compliant
Pricing Freemium · from Free
Free tier Yes
Platforms Web, iOS, Android
Languages
ENFRDEESITNLPT
98 · Certified European
Start for free Why does it score 98?
Legal jurisdiction
EU member-state HQ
30/30Why this score?
Crisp is based in Nantes and legally domiciled in France.
Ownership & control
Independent ownership
25/25Why this score?
Crisp is fully bootstrapped with no venture capital or outside investors.
Data sovereignty
Own infrastructure
30/30Why this score?
Crisp offers European data hosting and built GDPR compliance into its architecture from day one.
Accountability & trust
GDPR compliant
8/15Why this score?
Crisp isn't open source and hasn't published independent security audits. It has operated profitably for a decade without outside funding.
Independence bonus
Bootstrapped, no outside investors
+5EuroPoints total
98/100
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