Crisp
French customer messaging platform combining live chat, shared inbox, chatbot, CRM, and knowledge base. Founded in Nantes in 2015 by Baptiste Jamin. Self-funded, no VC, EU-hosted with GDPR compliance built in from day one. Used by 600,000+ businesses.
Quick facts
- Headquarters
- Nantes, France
- Hosting
- 🇫🇷 France, EU
- Company
- Crisp IM SAS
- Founded
- 2015
- Ownership
- Independent
- Infrastructure
- Own infrastructure
- Open source
- No
- GDPR
- Compliant
- Pricing
- Freemium · from Free
- Free tier
- Yes
- Platforms
- Web, Ios, Android
98 · Certified European
Start for free Why does it score 98?
Legal jurisdiction
EU member-state HQ
30/30Ownership & control
Independent ownership
25/25Data sovereignty
Own infrastructure
30/30Accountability & trust
GDPR compliant
8/15Independence bonus
Bootstrapped, no outside investors
+5EuroPoints total
98/100
Pricing & availability
Pricing modelFreemium
Starting priceFree
Free tierYes
PlatformsWebiOSAndroid
Languages
ENFRDEESITNLPT
Intercom 
Zendesk 
Hubspot