European alternatives to Zendesk
Customer service and engagement platform.
Zendesk Inc. · Outside Europe
About Zendesk
- Company
- Zendesk Inc.
- HQ
- United States
- Zone
- Outside Europe
Key concerns
Non-European ownershipSubject to US CLOUD Act
#1
Crisp
98 · Certified EuropeanFrench customer messaging platform combining live chat, shared inbox, chatbot, CRM, and knowledge base. Founded in Nantes in 2015 by Baptiste Jamin. Self-funded, no VC, EU-hosted with GDPR compliance built in from day one. Used by 600,000+ businesses.
Freemium · from Free Free tier 🇪🇺 EU
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Did you know? Storing data on European servers does not protect you from US law if the company is American-owned.
Why avoid United States-owned services?
CLOUD Act
Allows US authorities to compel American companies to hand over data stored anywhere in the world.
FISA Section 702
Permits mass surveillance of non-US persons' data held by US tech providers, without a warrant.
GDPR vs US law
Transferring personal data to US companies may conflict with EU data protection rules under GDPR.