European alternatives to Intercom

AI-first customer service platform.

Intercom Inc. · Outside Europe

About Intercom

Company
Intercom Inc.
HQ
United States
Zone
Outside Europe

Key concerns

Non-European ownershipSubject to US CLOUD Act
#1

Crisp

98 · Certified European

France · Customer support

French customer messaging platform combining live chat, shared inbox, chatbot, CRM, and knowledge base. Founded in Nantes in 2015 by Baptiste Jamin. Self-funded, no VC, EU-hosted with GDPR compliance built in from day one. Used by 600,000+ businesses.

Freemium · from Free Free tier 🇪🇺 EU

Looking for all European Customer support alternatives? Browse the full list →

Did you know? Storing data on European servers does not protect you from US law if the company is American-owned.

Why avoid United States-owned services?

CLOUD Act

Allows US authorities to compel American companies to hand over data stored anywhere in the world.

FISA Section 702

Permits mass surveillance of non-US persons' data held by US tech providers, without a warrant.

GDPR vs US law

Transferring personal data to US companies may conflict with EU data protection rules under GDPR.

These concerns apply to all United States tech companies — see our full analysis →